Okay


Also make sure to make your tickets public so we can help others as well :)

  Public Ticket Activity

Marie Navigation on tablets   Updated 38 minutes ago   3   Chords - Music / Artist / Radio WordPress theme Most recent comment from Marie:The website is not online yet. How can I help you to resolve my problem ?  Jennifer Home page slider   Updated 1 hour ago   2   Untold Stories - The WordPress Blog Theme Most recent comment from Vasilis Mastorostergios:Hello Jennifer. This can be done with some minor modifications to the slider's template file. I will be closing this ticket because it lacks a purchase code, which is mandatory for support ... Adam customize/layout   Updated 4 hours ago   25   Muzak - Music Premium WordPress Theme Most recent comment from Vasilis Mastorostergios:If you do find any caching plugins, check out their documentation on how to delete the cache. Caching plugins might exist or they might not, also caching services might also be provided by your host. Marcos Questions   Updated 5 hours ago   5   Acoustic - Premium Music WordPress Theme Most recent comment from Vasilis Mastorostergios:Hello.Unfortunately the lightbox used does not allow for fullscreen videos at the moment. You can view the full screen video only in the single video view. cv8950 Child Theme Request   Updated 7 hours ago   6   Mykonos Resort - Hotel Theme For WordPress Most recent comment from Vasilis Mastorostergios:Try it again herehttp://www.cssigniter.com/docs/article/creating-a-child-theme/ Flavio no image in demo content   Updated 7 hours ago   2   Mykonos Resort - Hotel Theme For WordPress Most recent comment from Vasilis Mastorostergios:Hello Flavio.The images you see on the demo are protected under copyright and can't be distributed along with the theme.  Mauro Slide order   Updated 9 hours ago   2   Mykonos Resort - Hotel Theme For WordPress Most recent comment from Vasilis Mastorostergios:Hello, you can use this plugin http://wordpress.org/plugins/post-types-order/ to help you re-order them via drag & drop. Venuss Radio Player Embed Code vs Streaming URL   Updated 9 hours ago   4   Chords - Music / Artist / Radio WordPress theme Most recent comment from Vasilis Mastorostergios:I'm afraid this is up to the streaming service's widget. If it supports autoplay, you can do that, if it does not, there's no way to do it. Robert Fetty Demo   Updated 9 hours ago   2   Club88 - Premium Music WordPress Theme Most recent comment from Vasilis Mastorostergios:Hello Robert.What do you mean by "the file is not found"?Did you follow the instructions found in the theme's documentation? If yes, on which step did you get an error? Robert Fetty Tutorial Videos   Updated 1 day ago   2   Club88 - Premium Music WordPress Theme Most recent comment from Vasilis Mastorostergios:Hello Robert. Unfortunately there are no videos related to the theme. We do have a documentation file which you can find in the /DOCUMENTATION/ folder of the zip file. Have a look at it, it will ... Marie Galleries   Updated 1 day ago   6   Chords - Music / Artist / Radio WordPress theme Most recent comment from Vasilis Mastorostergios:Glad to help! Mauricio Extra Space in between the logo and Page/Article/Carousel   Updated 1 day ago   2   Untold Stories - The WordPress Blog Theme Most recent comment from Vasilis Mastorostergios:Hello Mauricio. Is the site somewhere live? Joe sound files opening in new window   Updated 3 days ago   2   Muzak - Music Premium WordPress Theme Most recent comment from Vasilis Mastorostergios:Hello Joe.Could you please check for plugin conflicts? Temporarily disable all your plugins (if you have caching plugins, empty the cache before disabling), clear your browser's cache and retry. If ... Jonathan Customizing the track fields   Updated 3 days ago   2   Chords - Music / Artist / Radio WordPress theme Most recent comment from Vasilis Mastorostergios:Hello Jonathan. Nik explained to me what happened, again, we're very sorry.I'm closing this one and Nik will help you on your existing email conversation.  Mike Chords Theme Music Player Function   Updated 3 days ago   2   Chords - Music / Artist / Radio WordPress theme Most recent comment from Vasilis Mastorostergios:Hello Mike.We're glad to hear you like the theme, but unfortunately I don't have any good news to offer. There is no easy way to make the player persist throughout the site. This is plugin territory ...
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