Public Tickets
dinoodell
Drop Down MenusClosed
Muzak - Music Premium WordPress Theme
Updated December 14, 2022 at 10:55am
2
Most recent comment from Vasilis Mastorostergios:Hi there,Thank you for using Muzak1. I suggest installing jQuery migrate helper plugin, and from its settings select to load the jQuery 1.x.x version 2. You will need to hide warnings/notices for yo ...
jorah kai
Optimization tips?Closed
Muzak - Music Premium WordPress Theme
Updated November 26, 2022 at 5:08pm
13
Most recent comment from Vasilis Mastorostergios:Please consult plugin developers why this happens. It seems there might be a conflict between two of them. If you disable lazy loading do you see images loading well?
jorah kai
images don't load on tablet/some phones, but looks great on desktopClosed
Muzak - Music Premium WordPress Theme
Updated November 25, 2022 at 8:36am
2
Most recent comment from Vasilis Mastorostergios:Hi there,The plugin you are using to lazy load images will not work in Safari. So either consult the plugin developers or just switch to a different lazy loading plugin (WP Smush) for exampleLet me kn ...
jorah kai
Slider not working - how to restart/use slider systemClosed
Muzak - Music Premium WordPress Theme
Updated November 23, 2022 at 7:21am
10
Most recent comment from Vasilis Mastorostergios:Glad you worked this out!
XavierXtensive
Blurry Headers and Square ArrowsClosed
Muzak - Music Premium WordPress Theme
Updated May 30, 2022 at 8:32am
7
Most recent comment from Vasilis Mastorostergios:Glad I could help!That’s great. Glad I could help. If you need additional help with anything, feel free to get in touch and I will be there for you within 24 hours.Also, we’d really appreciate if ...
James Hewitt
Errors updating on Widgets pageClosed
Muzak - Music Premium WordPress Theme
Updated February 14, 2022 at 7:16pm
10
Most recent comment from Vasilis Mastorostergios:Hi there,Please install and activate Classic Widgets https://wordpress.org/plugins/classic-widgets/ pluginI strongly suggest enabling automatic updates using the Envato Market plugin https://www.e ...
James Hewitt
soundcloud shortcodeClosed
Muzak - Music Premium WordPress Theme
Updated February 7, 2022 at 9:36am
2
Most recent comment from Vasilis Mastorostergios:Hi,you cannot stream from Soundcloud as this is prohibited by SoundCloud itself. You should add the shortcode inside either a page or a widget, in order to load the SoundCloud.Play URL should point to ...
gillianstump
icons not displayingClosed
Muzak - Music Premium WordPress Theme
Updated August 17, 2021 at 7:28pm
6
Most recent comment from Vasilis Mastorostergios:Exactly! f you need additional help with anything, feel free to get in touch and I will be there for you within 24 hours.
allgo
Theme UpdateClosed
Muzak - Music Premium WordPress Theme
Updated May 23, 2021 at 6:49pm
2
Most recent comment from Vasilis Mastorostergios:Hi there,please download the Envato market plugin to automatically update your theme https://envato.com/market-plugin/Let me know if you need additional help with this.
dayocreation
Order eventClosed
Muzak - Music Premium WordPress Theme
Updated April 13, 2021 at 6:56pm
10
Most recent comment from Vasilis Mastorostergios:Awesome! Let me know if you need additional help with anything
Marcellous Hazzard
RefundClosed
Muzak - Music Premium WordPress Theme
Updated December 20, 2020 at 9:56am
2
Most recent comment from Vasilis Mastorostergios:Hi there,I am sorry for your bad experience. Refunds are not controlled by us but from Envato(Themeforest). You can ask there.
KainMediaGroup
Authentication of License ProblemsClosed
Muzak - Music Premium WordPress Theme
Updated September 18, 2020 at 7:42am
2
Most recent comment from Vasilis Mastorostergios:Hi there,Muzak does not have any restriction regarding the functionality or update/activation. So I am guessing this is not related to the theme but another third party plugin?
halter
CI upcoming eventsClosed
Muzak - Music Premium WordPress Theme
Updated July 20, 2020 at 8:16am
2
Most recent comment from Vasilis Mastorostergios:Hi there,Upcoming Events widget does not have support for images. Instead you could add this by openingwidgets/ci_widget_events.php and add
sowguinee
Color backgroundClosed
Muzak - Music Premium WordPress Theme
Updated July 1, 2020 at 9:37pm
2
Most recent comment from Vasilis Mastorostergios:Hi there,try this
body {
background-color: #d1ff1b;
}in your custom CSS box under Customize-▸Additional CSS and replace the hex with your preferenceLet me know if you need additional help wit ...
sowguinee
MenuClosed
Muzak - Music Premium WordPress Theme
Updated June 24, 2020 at 4:24pm
2
Most recent comment from Vasilis Mastorostergios:Hi,you can change your menu layout from Appearance->Theme Settings->Display options https://prnt.sc/t5qsjj