Public Tickets
ABDELHADI
Tech SupportClosed
Chords - Music / Artist / Radio WordPress theme
Updated January 21, 2019 at 8:55am
4
Most recent comment from Vasilis Mastorostergios:Hi there,I am afraid this is not possible since the theme it is not designed to behave this way. I am sorry.
David123Chotjewitz
EventsClosed
Acoustic - Premium Music WordPress Theme
Updated January 17, 2019 at 9:59pm
2
Most recent comment from Vasilis Mastorostergios:Hi there,I am afraid this is quite complex requires customizations that fall outside the support's mandate.I am sorry.
Kasia
hyperlinksClosed
Untold Stories - The WordPress Blog Theme
Updated January 15, 2019 at 9:18am
4
Most recent comment from Vasilis Mastorostergios:Glad I could help!If it's not too much trouble, I'd like to ask you to rate the theme and your experience with us. (if you haven't done so already of course)You can do that under your downloads sectio ...
Kasia
main pageClosed
Untold Stories - The WordPress Blog Theme
Updated January 14, 2019 at 4:32pm
4
Most recent comment from Vasilis Mastorostergios:Unfortunately no. That layout requires a lot of customization. I'm sorry.
Kasia
Home CarouselClosed
Untold Stories - The WordPress Blog Theme
Updated January 14, 2019 at 4:24pm
2
Most recent comment from Vasilis Mastorostergios:Hello.Slider images should be at least 1050x550px in order to be cropped properly. Please have a look at the theme's documentation here https://www.cssigniter.com/docs/untold-stories/#image-sizes fo ...
caterina
immagini homepageClosed
Mykonos Resort - Hotel Theme For WordPress
Updated January 2, 2019 at 3:31pm
2
Most recent comment from Vasilis Mastorostergios:Hi there,can you add this before any other custom css you might have
.nav-wrap { background: rgba (0,0,0, .4); border-color: rgba (0,0,0, .4); }and remove my previous suggestions? This wi ...
caterina
scritte slidesClosed
Mykonos Resort - Hotel Theme For WordPress
Updated January 2, 2019 at 3:27pm
2
Most recent comment from Vasilis Mastorostergios:Hello there,can you try this
.slide-info{
display:none;
}in your custom CSS box under Customize->Additional CSS?This will remove all slide content leaving the image only.
imsleepy
Photo UploadsClosed
Mykonos Resort - Hotel Theme For WordPress
Updated December 17, 2018 at 7:40am
4
Most recent comment from Vasilis Mastorostergios:Glad you worked things out!
caterina
ImmagineClosed
Mykonos Resort - Hotel Theme For WordPress
Updated December 11, 2018 at 7:13am
4
Most recent comment from Vasilis Mastorostergios:Hi,you will need to look on the bottom right of your image selection dialogIs it possible to send me WordPress credentials and a URLso Can I take a look at this?
caterina
BookingClosed
Mykonos Resort - Hotel Theme For WordPress
Updated December 10, 2018 at 8:35am
2
Most recent comment from Vasilis Mastorostergios:Hi there,you can edit this section, by opening part-booking-form.php and altering any value you wish.If you decide to proceed with this modification I would suggest you create a child theme, copy t ...
Cory
SEO limitation from iFrameClosed
Mykonos Resort - Hotel Theme For WordPress
Updated December 8, 2018 at 8:06am
4
Most recent comment from Vasilis Mastorostergios:Hi,
even if you did import them from the media library an iframe will be exported also.
Of course a series of YouTube videos will not affect your seo! Unless you have only these and not any other co ...
enivois
Video / Image HeaderClosed
Chords - Music / Artist / Radio WordPress theme
Updated December 6, 2018 at 7:24am
6
Most recent comment from Vasilis Mastorostergios:Hi there,
1. No fullscreen videos are supported, but we can install a third party plugin that supports videos (free from WordPress.org) instead of the native one. Its quite easy and I can guide you ...
enivois
Demo Import failed - Without picturesClosed
Chords - Music / Artist / Radio WordPress theme
Updated December 5, 2018 at 5:13pm
7
Most recent comment from enivois:I already fixed the problem with the images, but I have a new case opened.
Milos Lazarov
Question about full width image in slideshow on homepageClosed
Chords - Music / Artist / Radio WordPress theme
Updated November 30, 2018 at 9:23am
2
Most recent comment from Vasilis Mastorostergios:Hi there,please have a look here https://cssigniter.ticksy.com/ticket/336332#comment-1517561
TravelSister
Import Demo Data - Failed to ImportClosed
Untold Stories - The WordPress Blog Theme
Updated November 27, 2018 at 7:24am
4
Most recent comment from Vasilis Mastorostergios:You are welcome!If it's not too much trouble, I'd like to ask you to rate the theme and your experience with us. (if you haven't done so already of course)You can do that under your downloads section ...