Public Ticket #144442
Having trouble playing songs on my website


  • Robert started the conversation
    Hi I've extended my limit so that I can upload files as large as 120mb. I've now uploaded every song on this mixtape that I want to add to my discography on my website. I've added all the songs, written a description of the mixtape and added the tracklisting code as you can see by the picture right here but the songs won't play. The songs themselves work just fine on my computer, but when I upload them and add them in my discography there is just no sound when I hit the play button. Why is that and how can I fix it? Thank you!
  •  522
    Vasilis replied

    Hello there Robert. This looks like a file permission issue on the server. If you try to navigate to one of your songs (for example http://shynerecords.com/wp-content/uploads/2014/01/01-Watchu-didnt-know.mp3 ) you'll see that your server gives out a 403 (forbidden) error. Check with your hosting provided about this issue and have them check file permissions for you.