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  Public Ticket #1991395
Radio Player Meta Data Not Working
Closed

Comments

  • miked24 started the conversation

    I cannot get the chords player to display song data.  it plays with no issues but it does not display any info about artist or song title. 

    I am using a shoutcast v2 stream from Reliastream and Centova

    http://199.195.194.94:8171/

    attached are the settings 

    if the server i am using is not the right kind can you please point me to one i can use. I have tested over 10 different companies and none work.  they all play the stream but none show any data. 

  •   Vasilis replied privately
  • miked24 replied

    i emailed you back.  i hope you look at this soon

  • miked24 replied

    I'm hoping since you have this feature you can tell me what will work?  im assuming since you have the option its been tested and working with someone or you wouldnt have the option at all. 

  •  521
    Vasilis replied

    Hi there,

    I am afraid this really depends on your streaming server configuration.

    So, In some servers this feature will work out of the box sending correct data to your player while in others not. Can you please send me username and password of your WordPress to try variations of the stream URL?

  • miked24 replied

    you sent me in email what the reason was.  its because of my ISP.  we have this fixed now.  you can close this ticket out. 

  • miked24 replied

    Sorry not ISP but hosting company

  • miked24 replied

    Shoutcast works but radio king does not.  You already looked into it and said radio king wouldnt work.  also would like the player moved to the top.   if we cannot have either of those ill switch to a different theme. 

  •  521
    Vasilis replied

    Hi there,

    We only support ShoutCast (v2+) servers I am afraid.

    Can you explain where you need to move the player? After the main menu?

  • miked24 replied

    We have already switched themes.  i love your theme but its not what we need right now. i did submit for a refund and still waiting on that response. 

  •  521
    Vasilis replied

    Hi there,

    I am a sorry for your bad experience. Let me know how I can help out with anything else.