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  Public Ticket #2675435
problem with player
Closed

Comments

  • telniks started the conversation

    Hi. I’ve recently bought your theme. I have encountered a problem that I need you to help me. The music player is not showing the current song playing. It looks like the metadata are not taken into consideration.

     

    I have followed the documentation and setup the settings but no solution found.

    Also my shoutcast is in the latest version.

    FYI: I have tested it with another player and it works so it must me a problem on your side.

    I will be waiting for your response

    https://prnt.sc/xtjyzb

    https://prnt.sc/xtep2o

    https://prnt.sc/xtk2p5

    my email telniks@yahoo.gr

  •  512
    Vasilis replied

    Hi there,

    This is related to your Shoutcast server and how you send metadata. You can enable fetching and display of the current playing song from your server. Please note that this is an experimental feature and specifically requires a SHOUTcast server version 2.0 or higher, and your Stream URL to be in the form of IP:port (e.g. http://192.102.192.1:8006/stream; or similar). If your server does not meet the above requirements it is highly advised to keep this option turned off.

  •   telniks replied privately
  •   telniks replied privately
  •  512
    Vasilis replied

    Hi

    these seem not correct. Can you recheck?

  •   telniks replied privately
  •   Vasilis replied privately
  •   telniks replied privately
  •  512
    Vasilis replied

    Hi,

    It seems you are trying to load

    http://cast.magicstreams.gr:9037/stats?sid=1&json=1&callback=jQuery35109786267361025622_1615143420696&_=161514342069

    but not using SSL. This stats file actually has the songtitle.

    Are you using any plugins to force https? Can you try this Really Simple SSL plugin?


  •   telniks replied privately
  •  512
    Vasilis replied

    Ohh of course!

    I will make it look exactly like the radio demo now

  •  512
    Vasilis replied

    Please recheck now